Intercultural Management

Working in a global team at multinational locations is already a norm in today’s business scenario. In such settings, communication pattern of each member will inevitably be influenced by his/her own cultural background. These diversities are often cited as the causes of misunderstandings, mistrust, misjudgment and other unwelcome outcomes. In short, possessing intercultural awareness and competence is the basis of achieving success in each stage of a business project (e.g. negotiation, project development, marketing, team building, management, etc.). In our intercultural communication and team building trainings, the participants work on transforming these diversities into a positive dynamic. We support the clients from different cultures to enhance communication amongst them. Our country-specific trainings will enable clients to understand themselves on various cultural aspects as well as business practices of each country. We consider information input as an important part of our program, however, our experience confirms that using a non-directive, interactive method accelerates the learning process of our participants. Some difficulties result not only from intercultural differences but from interpersonal differences. For such specific conflict situations, one-to-one coaching is available based on a trust-building method.

Coaching Corner Team


Nilüfer Boysan-Dietrich and Mitsuyo Rikuhashi Reiffinger

Nilüfer and Mitsuyo know each other for many years. Although coming from different countries, Nilüfer and Mitsuyo discovered and shared many similarities in their cultural backgrounds while working together. They both have experienced living in Western countries and were confronted with various cultural challenges. They have learned to visualise and analyse these differences. The outcome of their working together as a team became something unique. They developed a method of intercultural training based on empirical studies combined with life processes they went through. Within their own interaction during the training, they are able to demonstrate the essence of intercultural communication in a practical and effective way. Since they became professional partners in 2002, they have successfully worked on numerous projects together. 


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